Understand your plan
We sit with you to unpack your NDIS plan in plain language: what each budget is for and how it can work for your goals.
Our service
Support Coordination that puts you first
A Support Coordinator helps you make the most of your NDIS plan: understanding your funding, choosing quality providers, and building the skills and confidence to direct your own supports over time.
- Level 2: Coordination of Supports
- Billed to your NDIS plan
- Independent & conflict-free
The essentials
What is Support Coordination?
Support Coordination is a capacity-building support funded in many NDIS plans. Its purpose is simple: to help you understand and use your plan so you can pursue the goals that matter to you.
As your Support Coordinator, we’re your single point of contact across the NDIS. We connect the dots between providers, mainstream services, family and community, and we coach you along the way, so you build the knowledge and confidence to take the lead over time.
We provide Level 2: Coordination of Supports, focused on coordinating your supports and strengthening your ability to direct them independently.
Day to day
How your coordinator helps
Six ways we turn a complex system into clear, confident progress for you.
Connect quality supports
We help you find, compare and engage providers and community services that genuinely fit your needs and preferences.
Coordinate the moving parts
We keep appointments, service agreements, bookings and providers all aligned, so nothing falls through the cracks.
Build your capacity
Our aim is your independence. We coach and support you to understand and direct your own supports with growing confidence.
Be ready for review
We track how your supports are tracking and prepare clear evidence so your plan reassessment reflects your real needs.
Respond when it matters
When things get complex or urgent, you have a responsive coordinator who knows your situation and acts quickly.
Getting started
Not sure if you have the funding?
Support Coordination funding appears under Capacity Building: Support Coordination in your NDIS plan. If you can’t find it or you’re unsure, don’t worry. We’ll help you check.
Send us a copy of your plan or simply get in touch. There’s no cost to ask, and no obligation. If it’s not funded, we’ll point you toward the right next step.
Questions
Support Coordination FAQs
A Support Coordinator helps you understand and use your NDIS plan. That includes explaining your funding, helping you find and connect with quality providers, setting up service agreements, coordinating the supports in your life, and building your confidence to manage things yourself over time.
Support Coordination appears under “Capacity Building - Support Coordination” in your NDIS plan. If you’re unsure, send us a copy of your plan or get in touch and we’ll help you check. There’s no cost to ask.
No. When Support Coordination is funded in your plan, our services are billed directly to that budget at NDIS price-guide rates. It does not come out of your other supports or your own pocket.
Absolutely. Choice and control are at the heart of the NDIS and how we work. We present options, share honest information, and support your decisions. You’re always in the driver’s seat.
We’re based in Melbourne and primarily support participants across Greater Melbourne and surrounding areas. If you’re a little further out, get in touch. We may still be able to help or point you in the right direction.