Our mission
To help every participant we work with understand their plan, access the right supports, and move confidently toward the life they want.
About Axis Aid
Support coordination with heart, built around you
We started Axis Aid because navigating the NDIS shouldn’t feel like a battle. Everyone deserves a knowledgeable, genuinely caring guide in their corner.
Our story
Why we do this
Too many people receive their NDIS plan and feel completely on their own, unsure what their funding means, which providers to trust, or where to even begin. We saw families fall through the gaps, and we knew there was a better way.
Axis Aid was founded on a simple belief: that support coordination should be independent, unhurried and deeply personal. We take the time to understand your story, then translate the complexity of the NDIS into clear, practical steps, always keeping your choice and control at the centre.
Our name says it all. Like the road and guiding star in our logo, we help you find your direction and stay the course: empowering health, transforming lives.
What guides us
Mission, vision & approach
Our vision
An NDIS experience that feels human, hopeful and within reach, where no one has to navigate the system alone.
Our approach
Independent, person-led and genuinely local. We listen first, explain everything in plain language, and stay by your side.
Our values
The principles behind every decision
Person-led, always
You are the expert on your own life. Every decision starts with your goals, your voice and your choice.
Genuinely independent
We don’t deliver your other supports, so our advice on providers is conflict-free and entirely in your interest.
Clear & honest
Plain language, transparent communication and realistic expectations. You’ll always know where things stand.
Local & responsive
Melbourne-based and connected to local services, with a coordinator who actually answers when you reach out.
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Independent & conflict-free coordination
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Typical response to new enquiries
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Local Melbourne providers in our network
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Dedicated coordinator for every participant
The people
Meet your team
A small, dedicated team means you always know who’s in your corner.
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Athul Tomy
Founder & Support Coordinator
Athul founded Axis Aid to make the NDIS feel less overwhelming and more human. He works hands-on with participants, turning complex plans into clear, achievable next steps.
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Inder Singh
Founder & Support Coordinator
Inder co-founded Axis Aid with a focus on building genuine, lasting relationships with the people he supports. He’s known for his calm, practical approach and for always following through.
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Sanam Saini
Support Coordinator
Sanam brings warmth and patience to every participant he works with, taking the time to truly understand each person’s goals. He loves connecting people with supports that genuinely fit their lives.
